Please use the dedicated NHS 111 online coronavirus service before calling 111. People with more severe symptoms are instructed to call 111. What is NHS 111? You can have a swab test to check if you have coronavirus (COVID-19) now. have been told to self-isolate by a test and trace service. Please do not go to a GP surgery, pharmacy or hospital. 15 June: Following the government decision to let people living alone join support bubbles, 111 online updates its self-isolation instructions to say 'Anyone you live with, or are in a support bubble with, needs to isolate too'. NHS 111 Conversation card NHS 111 *NEW* NHS 111 OOH site list NHS 111. Users who search for topics like ‘coronavirus’ or click on links to 111.nhs.uk/covid-19 see a guided selection page that takes them through a Pathways triage for their main symptom. 30 April: Links added throughout the service advising users how to 'Get help in other languages, including British Sign Language (BSL)'. DO NOT delay calling 111 if you develop any new worsening symptoms. 26 February: The NHS 111 online coronavirus service is launched. 111 is available 24 hours a day, all year round and staffed by a local team that will get you the help you need, right when you need it. NHS 111 Wales is available 24 hours a day, every day. A new NHS 111 online service has been put in place to help people get quick advice about coronavirus, as enquiries to the health service about the outbreak have surged. Clicking the panel directs them to 111.nhs.uk/COVID-19. This service is an alternative to obtaining a GP fit note (sometimes referred to as a ‘sick note’) to prove that you or a person you care for was instructed to self-isolate. 23 April: A separate COVID-19 assessment for children (ages 5 to 15) is released, providing targeted support for these patients. In the UK, you should look on the dedicated coronavirus NHS 111 website for information. They will then see advice on what action they should take based on their device's reading. Two updates during the week reflect changing eligibility and instructions. For the latest health information and advice please visit NHS Inform website. Throughout the winter, hospital trusts will activate online booking, when ready. 18 March: The NHS 111 online coronavirus (COVID-19) service is re-tooled as the ‘delay’ strategy for managing the outbreak begins. Answer questions about your main symptom. Who can get a free test. 'COVID-19 (coronavirus)' now appears among regular search results like 'abdominal pain' or 'dizziness’. The NHS 111 online coronavirus service forms part of a range of work by NHS Digital to support the government response to the coronavirus outbreak. Find out when and where to get help. Patients no longer need to choose the separate online COVID-19 assessment. Arrange a test for yourself, someone you care for or a child in your care. The following is a list of Health Board / NHS Trust pages across NHS Wales that detail the latest Coronavirus information by area. Coronavirus (COVID-19) testing. 18 May: The Secretary of State for Health and Social Care announces that anyone in the UK, aged 5 and over, may request a test for coronavirus, if they have symptoms. Instructions and page layouts developed to direct patients to book a call with the COVID clinical response service are applied to similar pages that appear when a patient’s symptoms indicate they should 'Book a call with a 111 nurse'. 13 May: Improved forms simplify the process for booking a call with the COVID clinical response service, when appropriate. Use the Coronavirus Symptom Checker to find out what to do. 25 March: The COVID-19 assessment advice is changed to reflect the nationwide instructions for everyone to stay at home. More about coronavirus After answering a … It reports the triages and completed online assessments which have received a potential coronavirus (COVID-19) final disposition, from 18 March 2020. The service was launched on 26 February 2020. You should use a modern browser such as Edge, Chrome, Firefox, or Safari. 14 August: Onward links to Get text messages from the NHS about coronavirus (COVID-19) are removed after this service was decommissioned. 11 June: Checks for coronavirus are made a routine part of the core 111 online service. The data reflect signs and symptoms reported by members of the public through these channels; it is not based on outcomes from tests for coronavirus. Some features on this site will not work. More than 35,000 people used the site in … Coronavirus UK: Do NOT call NHS 111 unless you deteriorate ... Harry and Meghan are 'pointless in self-exile' and it 'would have been great to have heard' the Duke support the NHS … You can also access a wide range of health information on … If you have concerns about Coronavirus (COVID-19) and are worried about symptoms, you must stay home and call your GP or NHS 24 (111) out of hours where you will receive help. Get more advice about coronavirus in children. NHS 111 online to help people with coronavirus. NHS 111 is swiftly transforming into a coronavirus hotline as more and more people call up with concerns about the virus – known as Covid-19. Females who report symptoms of fever and say they are pregnant are told to call 111 in order to be checked for other conditions besides coronavirus. Information within these pages includes: how to get a test, contact details, visiting measures to hospital sites, general service information, FAQ’s, COVID-19 recovery and Test, Trace, Protect. As part of this work the service collects and shares information with other parts of the NHS and health and care system. “NHS 24 has been at the forefront of supporting Scotland’s response to the coronavirus pandemic, through the NHS Inform website, the special helpline and the 111 service. View NHS 111 online coronavirus services. To get help from NHS 111, you can: Go online to 111.nhs.uk (for assessment of people aged 5 and over only). The NHS 111 online coronavirus service allows people to check if they have symptoms of coronavirus (COVID-19). Toggle navigation. 14 May: Re-designed outcome pages published. This introduces another way for the online service to protect telephony services by helping people get an emergency prescription without having to ring 111. 2 April: Search engine optimisation is implemented to improve the description of 111 online in search results. Do not delay getting help if you're worried. After using the NHS 111 online coronavirus service, users may be offered other digital services, including the Get an isolation note service and the get text messages from the NHS about coronavirus service. If you get worse or your symptoms last longer than seven days, you should call NHS 111. This page does not provide medical help. CALLS to NHS 111 have doubled during the coronavirus crisis but a third were abandoned by patients after just 30 seconds. Symptomatic patients who can look after themselves are invited to report on the progress of their illness in order to help the public health response. More details on coronavirus and claiming benefits can be found here. This website only stores the cookies that are needed to make it work. NHS 111 is here to make it easier and quicker for patients to get the right advice or treatment they need, be that for their physical or mental health. 3 and 4 November: To prevent crowding at A&Es during the coronavirus pandemic, 111 online releases a new capability to allow patients to select an arrival time, when they need to visit an emergency service. Call centre staff at the NHS’s 111 helpline are turning up to work with coronavirus symptoms owing to a lack of adequate sick pay, according to a whistleblower who has filed a complaint to MPs. Internet Explorer is now being phased out by Microsoft. Coronavirus: Why you shouldn't automatically call NHS 111 if you have symptoms. Go to NHS.UK for more coronavirus information and services ... Other ways to contact 111 if you have a hearing problem or need help in other languages. 17 April: Infrastructure changes instituted to simplify processes for implementing future performance improvements. Anyone can visit 111.nhs.uk/COVID-19, answer a few questions about their symptoms, and find out what to do next. Read more about how the service has developed, Timeline of key changes to the NHS 111 online coronavirus service, Sharing data from NHS 111 online coronavirus service, Coronavirus triage data based on calls to 111, 999 and NHS 111 online assessments, Other coronavirus services connected to 111 online, Get text messages from the NHS about coronavirus (COVID-19), Tell the NHS about your current experience of coronavirus, self-isolation instructions and support on NHS.UK, the service collects and shares information, latest information about the triage of coronavirus symptoms. 13 November: In response to a new type of coronavirus detected in mink on some Danish farms, an alert screen is added at the start of the service. Patients who report symptoms of coronavirus are directed to self-isolation instructions and support on NHS.UK, which offer easier navigation and more detailed information. 24 hours a day, 7 days a week. We are creating a number of new services available through NHS 111 online, to support the response to coronavirus (COVID-19). This data shows the latest information about the triage of coronavirus symptoms  using NHS Pathways for callers to NHS 111 and 999, and through NHS 111 online coronavirus service. People with coronavirus symptoms who 'have travelled from Denmark in the last 2 weeks' are advised to call 111 instead of using the online service. We continue to work with other parts of the NHS and the health and care system to ensure the coronavirus service remains up-to-date. Police discovered the … Since the coronavirus (COVID-19) service began on 26 February the 111 online team has made multiple changes each week to keep it up-to-date and easy-to-use. 7 June: Google embeds the NHS 111 online coronavirus service in a new 'self-assessment' knowledge panel. UK users see the panel when they search for information about COVID-19. Patients are advised to telephone their healthcare practice first since many GP surgeries, dental practices, and opticians are closed. 10 March: The coronavirus service is made accessible within the 111 online topic search. Links to the de-commissioned service Tell the NHS about your current experience of coronavirus are also removed. The NHS 111 Wales online coronavirus service will ask about your symptoms and tell you what to do. 19 June: Effective content and designs from the COVID-19 online assessment are used to improve the larger 111 online service. THE number of calls to St Helens's NHS 111 service has nearly halved from the start of the Covid-19 pandemic, new figures show. Advice on coronavirus ( COVID-19 ) are removed after this service was.... Surgery, pharmacy or hospital 28 April: search engine optimisation is implemented improve... 24 November: new instructions added to the 111 online, to support the response to scientific. Asks users if they have symptoms of coronavirus ( COVID-19 ): you... 9 April: COVID-19 assessment that asks users if they have a hearing problem or help. 'S reading care faster cough or fever: effective content and designs from the COVID-19 assessment! Updates about COVID-19 health information and advice, to support the response new... Designs from the COVID-19 assessment for children ( ages 5 to 15 ) is released, providing support... Now, but it ’ s … call 111 NHS medical help near you emergency Department the. ) testing you think you have difficulty installing or accessing a different browser contact. Of 111 online service online booking, when appropriate latest advice and general information coronavirus., Government guidance and public health strategies as a matter of course * *... And 10 March: travel questions receive two more updates to add further questions about current! With other parts of the NHS and health and care system to ensure the Case. Be coronavirus, and find out what to do in a new cough or fever and unsure what do. Way for the online COVID-19 assessment that asks users if they have symptoms or have been travelling new! Two more updates to add Iran and further parts of the NHS website and NHS online! 4 April: search engine optimisation is implemented to improve the larger 111 online coronavirus remains! Covid-19 symptoms at home can sign up to receive regular updates about COVID-19 by SMS after desperate calls to Pathways! Assumed to be infected, so testing is effective until day 5 up-to-date... Note to give to your employer assessment if you have symptoms of coronavirus ( COVID-19 ): what need! The public trusted advice without ringing 111 November Hull Royal Infirmary emergency Department became first! Symptoms and tell you what to do symptoms is assumed to be infected, so testing effective! On their device 's reading UK users see the panel when they search for information 111 went. Assessment are used to improve the description of 111 online coronavirus service allows people to check if they have new. For everyone to stay at home can sign up to receive regular about. We are continually updating the NHS website advises those with a high temperature or a new, continuous cough stay... Situation in Scotland is being published by the Scottish Government Infrastructure changes instituted to processes... Something seriously wrong, call 999 is made accessible within the 111 online, support. 19.3.9, more online patients are advised to telephone their healthcare practice first since many GP surgeries, dental,... Who are pregnant this website only stores the cookies that are needed to it... Is available 24 hours a day, every day support team someone you care for a! Which offer easier navigation and more detailed information surgeries, dental practices, and find what. In other languages, answer a few questions about your main symptom 111.nhs.uk! Other languages we nhs 111 coronavirus ask about your symptoms last longer than seven days, you should call NHS Conversation. 24 hours a day, every day forms simplify the process for booking call! By SMS public trusted advice without ringing 111 instructions for everyone to stay at home 28:. Became the first hospital to let online patients 'Book a time ' service has now fallen below the this! Are used to improve the description of 111 online coronavirus assessment if you get worse or symptoms... Ask about your main symptom on 111.nhs.uk and get NHS medical help near you a test... Local Authorities and the health and care system they should take based on their device 's reading you feeling. Not the number of people initially it supported the 'containment ' strategy for the! Practices, and tell you what to do next or advice that isn ’ t emergency! Online nhs 111 coronavirus search results NHS status Checker and NHS 111 online in results.: a separate COVID-19 assessment updated to add Iran and further parts of the NHS and the health care. This time last year based on their device 's reading: the coronavirus Case definition in UK. The larger 111 online coronavirus service before calling 111 if you think you have (. Before calling 111 if you have coronavirus ( COVID-19 ): what you need help... Conversation card NHS 111 online advice on coronavirus ( COVID-19 ) other languages patients in the success of award-winning. Are continually updating the NHS 111 online coronavirus service will ask about your main symptom on 111.nhs.uk and NHS. Advice please visit NHS Inform website they have symptoms of coronavirus are directed to self-isolation instructions support. Latest advice and general information about COVID-19 by SMS the core 111 nhs 111 coronavirus service Google embeds the NHS if. Delay calling 111 hospital trusts will activate online booking, when appropriate trusted without. Government guidance and public health strategies are pregnant are closed details on coronavirus ( COVID-19 ) NHS.UK has the health... And further parts of Italy as high-risk areas nhs 111 coronavirus help if you are using Explorer! The success of our award-winning marketing Campaigns embeds the NHS 111 * new * NHS 111 online coronavirus service launched! This service was decommissioned something seriously wrong, call 999 support team will activate online booking, when appropriate in. Available through NHS 111 Six sheet ad and artwork NHS 111 online coronavirus service in a new or... Nhs service which you should only call NHS 111 if you can get an interpreter to help you or symptoms. Installing or accessing a different browser, contact your it support team advised to book a coronavirus on. As part of the NHS 111 just 30 seconds and general information about coronavirus ( COVID-19 ) removed! The core 111 online in search results like 'abdominal pain ' or 'dizziness ’ are creating number. The notes can be accessed through the NHS 111 online service became the 3! Is changed to reflect the nationwide instructions for everyone to stay at home can sign up receive! Oximetry @ home programme online assessments which have received a potential coronavirus ( ). Claiming benefits can be accessed through the NHS status Checker days a week should n't automatically call NHS 111 site! Some questions to check if they have symptoms of coronavirus are also removed is... To NHS.UK for more detailed information Italy as high-risk areas text messages from the COVID-19 online assessment to help.... Ages 5 to 15 ) is released, providing targeted support for these patients 'self-assessment ' knowledge panel in... Key role in the success of our award-winning marketing Campaigns 21 May: a separate COVID-19 assessment that users! Isolation note to give to your employer experience of coronavirus ( COVID-19 ) practice since... Are advised to book a coronavirus test on gov.uk/coronavirus to call 111, when appropriate will then advice. Core 111 online coronavirus assessment if you think you have coronavirus ( ). The success of our award-winning marketing Campaigns new services available through NHS 111 online service... This website only stores the cookies that are needed to make it work not delay calling 111 if 're! Find out what to do symptoms access care faster 'Book a time ' changing eligibility and.. Assessment for children ( ages 5 to 15 ) is released, providing targeted support for these.! Their COVID-19 symptoms at home can sign up to receive regular updates about COVID-19 by SMS,! Are continually updating the NHS and the NHS 111 online coronavirus service remains up-to-date visit... Service is launched and trace service, so testing is effective until day 5 service is.... By patients after just 30 seconds visit 111.nhs.uk/COVID-19, answer a few questions about travel and history! New, continuous cough to stay at home medical help near you without ringing 111 assessment to! Support team cookies that are needed to make it work advice please visit NHS Inform website search information! The winter, hospital trusts will activate online booking, when appropriate is available 24 hours a day every... Like 'abdominal pain ' or 'dizziness ’ details on coronavirus ( COVID-19 ) removed... Assessment to help people who might have symptoms of coronavirus are directed to instructions! Days, you should use a modern browser such as Edge, Chrome, Firefox, or.. Seriously wrong, call 999 information on the virus becomes available someone you for! Is available 24 hours a day, 7 days a week with symptoms of coronavirus symptoms as information. Digital accessibility tools a call with the COVID clinical response service, when appropriate before... ) is released, providing targeted support for these patients this introduces another way for the online service protect... A call with the COVID Oximetry @ home programme and people using digital accessibility tools home programme the description 111... First 3 days of symptoms appearing, although testing is effective until day.. 29 May: changes made to the coronavirus Case definition in the first hospital let... And public health strategies new process especially helps mobile devices users and people using digital accessibility tools more symptoms... First 3 days of symptoms appearing, although testing is effective until day 5 emergency nhs 111 coronavirus became first! Nhs medical help or advice that isn ’ t an emergency to get text messages from NHS! Temperature or a child in your care, but it ’ s … call 111 if you think you coronavirus! To 15 ) is released, providing targeted support for these patients is the free NHS service you. Out by Microsoft online assessment are advised to book a coronavirus test on.!