I’ve closed down all my others. This bank closed down my personal account because it was linked to my husband’s business account. On the face of it retrieval looks straight forward but its execution is torture. I’m now panicking trying to sort this out so that nothing happens. They simply do not give a toss about customers. We’re here to keep you informed, listen to feedback & provide help. RBS – Royal Bank of Scotland. When it doesn't go through, I notice a couple of days later (RBS never notify you) and after being passed from person to person eventually am put through to the fraud team. I was working independently as a teacher with 3 young children, but because my husband’s company went into liquidation they illegally closed my personal account and took my money -2010. Read Full Review, Written on: 01/11/2017 totall_disgtuntled (1 review written), AVOID AT ALL COST UNLESS YOU WANT TO BE SPOKEN TO LIKE A CHILD AND BELITTLED IN FRONT OF OTHER CUSTOMERS. About 85% by my rough count say they'll would give them zero. Cant give zero so 1 star. Today is 24 Nov. We’re here to keep you informed, listen to feedback & provide help. SusanPB (1 review written), I was having a serious senior moment with my digital app. No confirmation, no news, no update and no processing whatsoever for a month. No, we can only use email..... Read Full Review, Written on: 23/08/2016 SusanPB (1 review written), by I have been a customer of RBS for some 15 years now and have used a number of their branches as I have moved from place to place and I believe this one to be the most efficient and friendly that I have been in, although my experience is limited to personal banking only. Probably the worst bank I've ever had. WRITE A REVIEW ★☆☆☆☆ 1.4 / 5. Soon as this overdraft is paid off I’m closing my account with them. I hadn' realised that I had been transferred to a platinum account. RBS used to be one of the best banks in the UK, but under current management they really are the pits! It's no wonder they have to put up posters saying how bad they are. Their app is a rip off. I'm desperate but their customer service and their fraud team are so unhelpful. Apparently paying your landlord rent is shady business, so watch out. 3.5 hour round trip to nearest branch to unblock account. Jamesstudent (1 review written), by I nad bee saving up £2… (1 review written), I had a terrible, humiliating experience when they blocked a payment without informing me. Fraud tell me to go into branch again etc. Read Full Review, Written on: 13/11/2017 Not convinced the customer service will be great if it is ever opened! I tried ringing yesterday and they put me through to the debt management department to find out that it was closed - surely their customer service team would be aware of this and that they would have measures in place to help customers, obviously not. Now I do get the monthly emails saying rbs is happy to help, yes but at what cost? A free inside look at company reviews and salaries posted anonymously by employees. Abrahami260 (1 review written), by They have asked an elderly disabled man and his Carer to drive in a currently untaxed car to the next town with ID to get cash. Media Gallery for Royal Bank of Scotland Home Insurance Refine your search Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. internet banking is not good. Read Full Review, Written on: 25/11/2015 There are 2 customers that Royal Bank of Scotland, rating them as good. So now I’m in the process of borrowing money to pay it off so I can close that account down. Only the latest review will count in the company's TrustScore. etc. Read Full Review, Written on: 04/04/2017 My joint account (rarely used by myself but I have in the past transferred money from it) has disappeared from the a/c summary. You eventually get your code in a format that anyone over the age of 30 will find difficulty in reading, it's so opaque. This bank used to be brilliant now its dreadful!On the 3rd December I woke up to find a fraudulent transaction on my account from finance.fix.co.uk. | Read 61-80 Reviews out of 313 Fake Bank LeilaniHenderson403 (1 review written), Terrible service 16 yr old daughter tried to open an account took all the correct Id proof and documents. … In the branch they verify my ID, address etc. So all those hours trying to sort out a fraudulent transaction for 28 quid and still not sorted. Bramhallbean (1 review written), by RBS, or Royal Bank of Scotland, is a retail banking subsidiary of the Royal Bank of Scotland Group. by The Group’s other retail subsidiaries are NatWest and Ulster Bank. Not accurate on my spending then before you know you are on a minus. They are so badly trained and incompetent and just read out a written script. #121882), is a licensed bank Keep away from the NatWest group, after doing a small bit of research it looks like they're notorious for this kind of thing. Lee, Tamworth. Terrible for a multi million pound company to be messing with people's money. Read Full Review, Written on: 21/04/2017 by But I'm more worried by the people saying they are thieves! I’m afraid on the phone my voice cracked with emotion. Been a customer for 55 yrs and suffered heavy fees over the past years. totall_disgtuntled (1 review written), by Royal Bank of Scotland (RBS) is part of the NatWest group, along with NatWest and Ulster Bank. i got paid at the end of march and as always move some to Jamesstudent (1 review written), I have never been overdrawn yet they have without any notice suddenly stopped me get access to my student loan. by I opened it online on 29 oct to take advantage of the switch incentive. Asked for a number to complain and was given a fax number and when asked for the actual number was told I was already given the options available. Discriminative bank They told me twice someone… " Royal Bank of Scotland (RBS) is one of the largest banks in the UK, and was founded in 1727. by The Royal Bank of Scotland - - Rated 1.8 based on 191 Reviews "Thankyou very much for protecting Australia's Great Barrier Reef. Do NOT give your money to RBS. Royal Bank of Scotland, commonly abbreviated as RBS, is one of the retail banking subsidiaries of The Royal Bank of Scotland Group plc. phone banking is very poor. I had to give up hope of banking with RBS. by Read Full Review, Written on: 20/01/2017 Royal Bank of Scotland was first mentioned on PissedConsumer on Aug 19, 2008 and since then this brand received 14 reviews.. Royal Bank of Scotland ranks 111 of 692 in Banks category. frMcCormack158 (1 review written), I have been a customer for over 10 years, with more than 500K going through an online mortgage account without problems. Don't go spending those obscene bonuses too quickly now, you little scamps!… by We all use use internet banking. Then my transaction still doesn't go through. Infact it was during the first lockdown, rbs started whacking on monthly charges, despite promising they wouldn’t. Read Full Review, Written on: 05/09/2017 11 Nov 2020. I rung the number to see why and they coudent possibly declare the infomation even to my 16 year old duaghter whos bank account it was. The attitude of their staff, for the most part, is direbolical (not surprising given the organisation they have to work with on a daily basis).I have tried virtually every bank. I looked for a number to contact fraud depot but there isn't one so I had to contact customer services. etc. It was established in its current form in 1969, following a merger with the National Commercial Bank of Scotland. Everything I try to do with them is like pulling teeth, whether it be a name change, new cheque book, anything slightly out of the ordinary- good grief. Read More, " 4,060 Royal Bank of Scotland reviews. 286 Royal Bank of Scotland International reviews. Abrahami260 (1 review written), online banking is abroad so get uset to them ringing randomly trying to get infomation or sell u something. " by by 3 Royal Bank of Scotland reviews in Chelmsford, UK. I phoned the "bereavement team" to make an appointment. i had noticed that yesterday there was atleast £500 withdrawn from my account that was not myself as i was working all day . by I have been with RBS since 2012 can honestly say I've never had an issue. Royal Bank of Scotland has collected 3 reviews with an average score of 3.67. They make it impossible, I will be leaving this bank. One star is generous, but sadly there is no option for zero stars. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. Review authors value the most Website. I give up. Recently a large cheque made out to my… Both the Group and the bank should not be confused with Bank of Scotland, an older Scottish bank also based in Edinburgh. Welcome to Royal Bank of Scotland. Glassdoor has 330 Royal Bank of Scotland International reviews submitted anonymously by Royal Bank of Scotland International employees. Screenshot the whole conversation and not once did the staff care or try to help me. The reason I had to leave in the end was because the opening hours of branches were reduced and now they are closing all branches apart form those in Scotland so it left me with little choice but to move. my savings account it is now 5 days after my pay day and i have none to very litte money left thanks to them . McWilliams275 (1 review written), by RBS has provided the worst service I have ever experienced from a bank. All possible car insurance covers are provided by this company at customer friendly prices and with discounts. RBS is the main brand of Royal Bank of Scotland Group, which has its headquarters in … Their customer service us ridiculous. I kept my accounts open though, one was in the red which me and the bank had agreed there wouldn’t be any charges added and I just needed to pay the amount off. heidiandiain fcHastings177 (1 review written), by Read Full Review, Written on: 08/03/2018 They have still not apologised; left me broke with no food, no access to money. I am currently struggling financially at the moment due to the pandemic and having to be furloughed and I have a payment plan set up with payplan and made them aware that I was doing this and I assumed that payplan would contact them on my behalf once it was set up to let them know that it was set up. The Royal Bank of Scotland. The Royal Bank of Scotland was founded in 1724 after the Bank of Scotland was suspected of being sympathetic to the Jacobite revolution. Infact it was established in its current form in 1969, following a merger with the National Bank. Are mainly negative or average first lockdown, rbs started whacking on monthly charges, promising... 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